Issue with using Flash with WatchESPN and Firefox

Question

Until about two weeks ago, I had no problems with viewing video from the WatchESPN service and ESPN3. Then suddenly I began seeing the error message screen which I have attached.

Please note that this error message appears only when I use Firefox. If I switch to the Chrome browser, the videos work just fine. Also, I have had no issue using it when I go to the computers at a nearby public library and use Firefox there. Finally, WatchESPN seems to be the only video service affected.

Since the screen does not allow me to file a report with Mozilla Firefox, I am using the forum to try to get an answer.

For the record, the respective versions are Firefox 50.1.0 and Flash Player 24 NPAPI.

jeromiec83223024 · Answer

The Firefox crash report would be useful in this instance. Please see the following guide on how to report a crash or error:https://helpx.adobe.com/flash-player/kb/report-flash-player-crash.html

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