I am receiving the following message on n my new computer when trying to play a game that I have already been playing - There was a problem with Adobe Flash. Please check that Adobe Flash is installed and enabled in your browser. This the information for my system -YOUR SYSTEM INFORMATIONYour Flash Version27.0.0.130Your browser nameEdge (ActiveX)Your Operating System (OS)Windows (Window 10)I have already checked for updates and made sure Flash is enabled on my browser. I don't know what else to do. Please help.[moderator: added 'Windows 10 Edge browser' to title for clarity]

A

Anonymous

Question

ISSUES WITH ADOBE FLASH - Windows 10 Edge browser

Forum|Forum|8 years ago
September 26, 2017
2 replies
1430 views

I am receiving the following message on n my new computer when trying to play a game that I have already been playing - There was a problem with Adobe Flash. Please check that Adobe Flash is installed and enabled in your browser. This the information for my system -

YOUR SYSTEM INFORMATION
Your Flash Version	27.0.0.130
Your browser name	Edge (ActiveX)
Your Operating System (OS)	Windows (Window 10)

I have already checked for updates and made sure Flash is enabled on my browser. I don't know what else to do. Please help.

[moderator: added 'Windows 10 Edge browser' to title for clarity]

This topic has been closed for replies.

_maria_

Legend

Hi donnah79945266

Microsoft disables Flash by default on Edge browser. Please see Troubleshooting Flash Player on Microsoft Edge for assistance.

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Maria

A

Anonymous

When going to this link - /docs/DOC-8541/https:/helpx.adobe.com/flash-player/kb/fl… - it just takes me back to the main adobe page. I did maneuver to a site that was telling me the web page I am trying to use Flash with should pull up a puzzle piece in the address bar so that I can select to always allow, but the web page I am trying to use does not have this puzzle piece there.

_maria_

Legend

When going to this link - /docs/DOC-8541/https:/helpx.adob e.com/flash-player/kb/fl… - it just takes me back to the main adobe page

The link you posted is a truncation of two links: https://forums.adobe.com/docs/DOC-8541 and https://helpx.adobe.com/flash-player/kb/flash-player-issues-windows-10-edge.html I don't believe the information in the second link will help you much.

but the web page I am trying to use does not have this puzzle piece there

Does the have a link to 'download flash player' or similar? If so, try clicking on that. Edge should intercept the request and display the "Allow Flash" dialog window. If it doesn't, the page most likely indicates the content does not conform to Edge's Flash detection implementation. In which case, you should contact the content developer. You can also report the site to Microsoft. Instructions to report sites to Microsoft are at the bottom of the https://blogs.windows.com/msedgedev/2016/12/14/edge-flash-click-run/ page. We're also compiling a list of URLs that do not conform, as such, please post the exact link to the content that is misbehaving. If you prefer, you can send it to me via private message. To send a private message, click on my user_name link and then on the 'Message' button link. For reference, please include a link to this forum post.

John T Smith

Community Expert

Microsoft does not allow external installs into Edge or Internet Explorer

If you want the latest Flash Player, you will have to use a non-Microsoft browser

Search http://www.microsoft.com/en-us/default.aspx to find help for Edge

A

Anonymous

But Flash is supposed to be already embedded in Edge and the game was working properly until now. We just got the computer yesterday, but were having the same issue with our old one using Edge.

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