Issues with Flash Player on Edge

Question

I'm trying to access a website which requires Flash Player and am unable to (it works on Firefox).

I've read all the blog posts but none of the solutions are working for me:

- Flash Player shows as enabled on Edge's Settings

- The page I'm trying to access had a puzzle piece and I clicked on "Allow Always" option, but it still didn't work

- Now the puzzle piece no longer appears, and I don't have a "Download Flash or ‘Enable Flash’ link/button, or similar text/button on the page

I've tried downloading Flash Player again and it didn't help. I ran the test on the Flash Player website and it says it's installed but I need to enable it by going to my Settings - which had already been done before I ran the diagnostic.

My Windows 10 version is 1703.

Thanks.

_maria_ · Answer

Hi VicSos

It sounds like a content issue, or an issue with Edge, in that you're enabling Flash for the site, but Edge is still not displaying the content. What is the direct link to the content?

I would also recommend contacting the content provider and reporting the site to Microsoft as per the instructions in the Microsoft blog posted by my colleague.

--

Maria

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