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Participant
February 22, 2011
Question

It says "installed" with a green check but still doesn't work.

  • February 22, 2011
  • 2 replies
  • 930 views

Yesterday I went to youtube to play a video, when I clicked on the video it went to the videos page but instead of playing the video window was black and said "download Adobe flash player" or "upgrade your flash player"...after clicking the option it took me to the get Adobe flash player 10.2 sit, I click r=the big download button then takes me to popup blocker wich says "allow this add-on for all users"...I allow then click install and went throught the process. Once the process was complete I click "close Downloader". After trying this over and over and over again I've done everything from disabled my firewall to reseting the computer, and I still am getting NO youtube videos or any other kind of video streaming they all say "get adobe flash player". There has to be something that will work...Any help would be very appreciated very much.

I am working with a Compaq laptop with the browser Internet Explorer. If you need any other info please let me know

Thank you very Much,

Vince

vcabrera@ucsd.edu

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    2 replies

    Participant
    February 22, 2011

    I have exactly the same problem and I am wondering what to do.

    pwillener
    Legend
    February 22, 2011

    Could you see videos before upgrading to the 10.2 version?

    Can you see the Flash animation (rotating red F) at http://www.adobe.com/software/flash/about/ ?

    Can you see the Shockwave Flash Object add-on under Tools in Internet Explorer?

    What is your Windows / Internet Explorer version - 32-bit or 64-bit?

    vince4Author
    Participant
    February 22, 2011

    Hi, thank you for your consern,

    I have Window Vista...Im not to computer friendly when it comes to deep details about the systems so I dont really know if its 32 or 64 bit but I did see that it is 919 bytes.

    I WAS able to see the videos before the upgrade and the flash animation does NOT rotate in red F.