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saras13509959
Participant
June 11, 2019
Question

Kan ej installera Flash

  • June 11, 2019
  • 1 reply
  • 588 views

Idag fick jag upp ett meddelande om att Flash behövde uppdateras i Internet Explorer. När jag skulle göra det så får jag upp meddelandet "otillräckliga användarbehörigheter för att installera". När jag kollar om det finns Flash installerat i Internet Explorer står det att det ej finns.

Jag gick då till länken How do I fix Windows permission problems with Flash Player?  där det står att jag ska ladda ner SubInACL Installer, vilket jag har gjort, och sedan filen som finns i länken. Problemet är att det inte går att ladda ner zip-filen, när jag trycker på den så laddas bara själva sidan om? Vad ska jag göra?!

This topic has been closed for replies.

1 reply

Kajal_Singh
Adobe Employee
Kajal_Singh
Adobe Employee
June 11, 2019

Hi,

Please download the SubInACL from Download SubInACL (SubInACL.exe) from Official Microsoft Download Center.​ and follow the install instructions. Let us know if you still facing any issue.

Thanks !

S
saras13509959Author
Participant
June 11, 2019

Hello, but I already installed the SubInACL. When I try to do step 4 (Download the attached "reset_fp.zip" file and extract the reset_fp.bat file to the SubInACL folder created in the previous step.) I can't downlaod the file, all that happens when I press it is that the page reloads.

_maria_
Community Manager
_maria_Community Manager
Community Manager
June 11, 2019

Thanks for reporting.  I'm able to reproduce as well.  I'll notify the appropriate team.


I was able to download the file by right-clicking on the link and selecting 'Save target as...'  Please try this to download/save the file.

Be sure you are logged into the forums to do this.  When I attempted to download using this method, IE wanted to save the file as .htm instead of the actual zip file.

Also,note that this may not work.  Depending on what process/api is throwing the 'insufficient' error.  This file fixes permissions on files directly used by the Flash Player installer.  If something else is causing the error, you may need to fix permissions on the entire file system / registry.  See https://www.thewindowsclub.com/subinacl-tool-windows-update-error-0x80070005 for assistance.  I do recommend running the reset.cmd file in the Adobe tech note first, before running a system-wide script, as noted in this article.

It's always recommended to create a back-up/restore point before modifying registry/file system permissions in this manner.

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