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Participant
December 22, 2011
Question

Keep getting prompted to install flash player 8, even though flash 10 is already installed.

  • December 22, 2011
  • 1 reply
  • 983 views

Hi, I've made a flash file (mac, Flash 5.5) and exported the .html. .swf and .js file with settings to Flash player 8.

My viewers on a PC (Firefox 8 on XP) keep getting asked to download Flash player 8 even though they already have Flash 10 installed.

I've even unticked the 'check for flash version' option in the publish settings, but the users still get asked to update to player 8.

Our average user is using a PC with IE 6 or 7.

Any help would be appreciated, thanks.

This topic has been closed for replies.

1 reply

pwillener
Legend
December 22, 2011

You are more likely to get an answer if you ask in the Flash forum (this is the Flash Player forum).