Korean Support for Adobe Flash Player?

Forum|Forum|11 years ago
September 11, 2014
1 reply
751 views

I have to go to Korean websites a good amount; however, there are some times when Korean is not being displayed well at all. It took me a while to figure out why certain Korean test was displayed well, but others were not.

I have finally found the culprit, and it is that I don't have Korean support in Adobe Flash Player. I tried researching how to enable Korean support, and how to download a package to add Korean support; however, I have not been able to do that.

How can I add Korean support to Adobe Flash Player?

For pictures of the issue plus more information, I have a StackExchange question on SuperUser here: http://superuser.com/questions/810427/korean-support-for-adobe-flash

korean_text

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jeromiec83223024

Inspiring

This isn't my area of expertise, but Flash does has extensive support for Internationalization, and we actually have an engineering team in Korea contributing to the product. We have a couple mechanisms for displaying text, and it may be that the content developers are using the older text facilities that pre-date multi-byte text support.

I'd be happy to file a bug and have someone investigate, but I'm going to need some more information.

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ciscorucinskiAuthor

Participant

Just for more information.

I work at a Korean company and have both Korean and non-Korean coworkers.

All the laptops of the Korean workers DONT have this issue. Their laptops display the Korean text in the flash player correctly!
All the laptops of the Non-Korean workers DO have this issue.
This issue is browser-agnostic. It occurs on all browsers!
All Non-Korean workers have Windows 8 or 8.1
All Korean workers have Windows 7 through Windows 8.1

I think this issue is for all users that don't have a Korean laptop. I will try double-checking the one Non-Korean coworker that DID buy a Korean laptop here in Korea. Maybe this is not an issue for said coworker??

You won't have access to my company's site however, I have seen some websites that DO and DONT display Korean text, and they are from the exact same .swf file

(ie. here --> http://img.kbs.co.kr/cms/drama/marryme/images/sub_menu.swf?hn=1&mn=3) and the webpage this .swf file is from is here --> 등장인물 | [화면해설] 결혼해주세요 | KBS 2TV

I cannot verify if this issue is related to the older text facilities that pre-date multi-byte text support; however, I can provide some images of the issue.

If you need more information, then please let me know what you will need.

this bottom image is in the link I provided above! Along with the website it is in

jeromiec83223024

Inspiring

That makes sense. The text is configured to use system fonts, but those fonts aren't present on the non-Korean machines. As a fallback, we try to find the next closest font available on the system, which is totally wrong. The nice thing about system fonts is that you don't need to include any font data in the Flash movie (SWF) which reduces download size, but if the fonts you need aren't present on the system, then you get our best guess. If you have no fonts on your system that can display Korean, that's not going to work well.

Alternatively, when you're authoring the Flash content, you can choose to embed the font into the SWF such that it gets displayed correctly. This increases the size of the SWF by the size of the font(s) used, but you're guaranteed to get consistent rendering across devices regardless of the fonts available on the user's system. Alternatively, if it's just an Intranet site, your IT department could ensure that the correct fonts get installed onto the non-Korean systems across your enterprise.

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