laptop states i have flash, all other web pages say its not installed

Question

I am not able to get the flash player to work. I have to view live chats for school and it says I have to install adobe flash in order to view it, then when I go to download it states that I already have it. all the troubleshooting I have done so far says it should be working, but its not. I have no idea what to do now.

_maria_ · Answer

<edit>Assuming your on Windows 10 with IE/Edge or Chrome. Please see the following:Enable Flash Player for Edge on Windows 10.Troubleshooting Flash Player on Microsoft Edge Extending User Control of Flash with Click-to-Run - Microsoft Edge Dev BlogMicrosoft Edge Dev Blog Enable Flash Player for IE on Windows 10.Enable Flash Player for Chrome.If you're not using one of these, provide the operating system (including version) and browser (including version).

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