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chrism26947060
Participant
December 28, 2015
Question

lastest flash update (.267)

  • December 28, 2015
  • 5 replies
  • 673 views

Hi guys, just wanted to let you know the recent flash update completely broke all our flash overlay tutorials.   They now show a black screen with nothing else.  We had to rollback to version (.228) for the time being.  Let me know when you release a fix for this problem.

Regards,

Chris

    This topic has been closed for replies.

    5 replies

    chris.campbell
    chris.campbell
    Legend
    December 28, 2015

    Hi Chris,

    I'm sorry your site was impacted by our new release.  Could you please open up a new bug report at https://bugbase.adobe.com and provide us steps to reproduce along with your site's address?  I'd like to get this looked at ASAP.  Once you have the bug number, please let me know and I'll start the investigation.

    Thanks,

    Chris

    C
    chrism26947060Author
    Participant
    December 28, 2015

    Hi Chris,

    Thanks for the prompt reply.  I filed a bug report now, let me know if you have any questions about the problem.  These are offline tutorials run using a .exe file.  They are built in flash but don't run through a browser.  They're default resolution is 800x600 which is locked/forced which might be the problem.  The tutorials were designed for Windows XP and we've had to set the screen color depth to 16-bit instead of 32-bit in order for them to function in Windows 7.  Anyways rolling back to .228 fixes the problem for now so no rush

    Bug 4103235

    Regards,

    Chris

    chris.campbell
    chris.campbell
    Legend
    December 28, 2015

    Thanks Chris.  Would it be possible to get access to your application?  You can attach it to the bug report or if you'd like to keep this private please feel free to email it to me directly at ccampbel@adobe.com.

    Thanks,
    Chris

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