Skip to main content
Participant
April 29, 2012
Question

Latest Flash player ruins my Realtek sound

  • April 29, 2012
  • 2 replies
  • 2527 views

Ever since I have installed the latest version of Flash player (version 11,2,202,233), there is no sound anymore in any Flash movie (eg. YouTube). I do see the movie itself, so the Flash-plugin is functioning.

My ASUS P5K motherboard has on-board Realtek HD Audio sound (full specs at hyperlink). Once I reinstall the audio driver, the sound reappears after the first reboot (even in Flash movies). However, once I've played one (or a few) Flash movies after the initial reboot next to (re-)installing the latest audio drivers, the sound magicially disappears again.

At that point, there's no audio controller visible anymore in the control panel. Volume control (sndvol32.exe) shows a dialog box on execution stating that there is no audio device and then quits. The strange thing is: I do hear the log-on and log-off sounds when switching users in Windows. And I do hear sound using the VLC media player.

I use Windows XP (Dutch) with all the latest updates installed. Everything worked perfectly fine up and until installing the latest version of Flash player. Please advice. I'd rather re-install the previous version of Flash then to continue using this version.

This topic has been closed for replies.

2 replies

pwillener
Legend
April 30, 2012

markjansen_nl wrote:

I'd rather re-install the previous version of Flash

http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html

Participant
May 1, 2012

Thank you. However, I know Firefox will keep nagging me about updating to the latest version once I installed an archived version. So hopefully the Realtek bug will be resvolved soon, before a Flash update kills my sound again.    

chris.campbell
Legend
May 2, 2012

We have some audio fixes coming in the next Flash Player 11.3 beta, due out in the next few days.  I'd highly recommend giving this a try to see if it resolves your problem.  If it does not, please open a new bug report at bugbase.adobe.com so we can try and address the problem.

Thanks,

Chris

Participant
April 29, 2012

I just found out YouTube supports HTML5 (http://www.youtube.com/html5), so there's no need anymore to use the (buggy) Flash plugin. :-)

But as not all sites support open standards like HTML5, I would still appreciate a solution.