latest flash player won't install

Forum|Forum|10 years ago
June 24, 2016
2 replies
575 views

I am using a iMac running OS 10.11.5. Firefox won't run Youtube without installing v22. I have downloaded it and clicked to install. When it gets to 53% it fails.

What might be wrong.

Cherie St. Pierre

Download install

This topic has been closed for replies.

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denism12520326

Participant

Here's the flashpalyer installer log file Shared Files - Acrobat.com

cheries39762765Author

Participant

Thank you for your quick response. I don’t have the skills to perform all the tasks you required. I am waiting for my friend to return from her vacation. She will help me with your directions.

So we will get back to you next week.

Sincerely,

Cherie

_maria_

Legend

Unless you're forcing YouTube to use Flash Player (via some add-on) it defaults to using the HTML5 player.

I'll need to get some log files from you to troubleshoot further. Please review the FAQ Where do I find the Flash Player installation log on the Macintosh? and provide all 4 files listed. Upload the files to cloud.acrobat.com/send using the instructions at How to share a document and post the link to the uploaded files in your reply.

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denism12520326

Participant

I have a similar problem but in my case the installer bounces when I double click it but it doesn't do anything. I've looked in the var/log/installer file and it doesn't generate anything.

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