Latest version of Flash crashing
Hello,
I recently updated Adobe flash to 20.0.0.286. After installation, several websites' flash components (YouTube videos, etc) would no longer load on my computer browser. I checked these same websites on my phone and the websites loaded properly. I also tried loading these websites on two different browsers (Firefox and Chrome) and both would crash. Other (non-Flash) websites work fine on both browsers. There would be no formal error message - eventually the browser asks me if I want to kill the process, or the web page just crashes. I have also tried restarting the browsers and restarting my computer - these did not solve the problem.
I am using Windows 8.1. My version of Firefox is 43.0.4. Here is the information from my Chrome browser:
| Google Chrome | 47.0.2526.111 (m) |
| OS | Windows UNKNOWN SP0 64 bit |
| Flash plugin | 20.0.0.286 C:\Users\Nassim\AppData\Local\Google\Chrome\User Data\PepperFlash\20.0.0.286\pepflashplayer.dll |
| --- Crash data --- | |
| --- GPU information --- | |
| Graphics card | AMD Radeon HD 7660G |
| Driver display name | aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll |
| Driver name (strong) | oem32.inf:cb0ae414d66fedcf:ati2mtag_Trinity_Mobile:13.251.0.0:pci\ven_1002&dev_9900 |
| --- GPU driver, more information --- | |
| Vendor Id | 0x1002 |
| Device Id | 0x9900 |
| Driver vendor | Advanced Micro Devices, Inc. |
| Driver version | 13.251.0.0 |
| Driver date | 12-6-2013 |
| Pixel shader version | 5.0 |
| Vertex shader version | 5.0 |
| GL_VENDOR | Google Inc. |
| GL_RENDERER | ANGLE (AMD Radeon HD 7660G Direct3D11 vs_5_0 ps_5_0) |
| GL_VERSION | OpenGL ES 2.0 (ANGLE 2.1.0.2e2f3b79e4e3) |
| GL_EXTENSIONS | GL_OES_element_index_uint GL_OES_packed_depth_stencil GL_OES_get_program_binary GL_OES_rgb8_rgba8 GL_EXT_texture_format_BGRA8888 GL_EXT_read_format_bgra GL_NV_pixel_buffer_object GL_OES_mapbuffer GL_EXT_map_buffer_range GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_float GL_OES_texture_float_linear GL_EXT_texture_rg GL_EXT_texture_compression_dxt1 GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_EXT_sRGB GL_ANGLE_depth_texture GL_EXT_texture_storage GL_OES_texture_npot GL_EXT_draw_buffers GL_EXT_texture_filter_anisotropic GL_EXT_occlusion_query_boolean GL_NV_fence GL_EXT_robustness GL_EXT_blend_minmax GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_pack_reverse_row_order GL_OES_standard_derivatives GL_EXT_shader_texture_lod GL_EXT_frag_depth GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_EXT_debug_marker GL_OES_EGL_image |
I think a crash report has been sent from each browser at least once, though I am not entirely sure. What should I do next?
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