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October 6, 2016
Answered

Licensing request not received

  • October 6, 2016
  • 1 reply
  • 239 views

Hello,

I sent a licensing request several times but still no answer for.

This topic has been closed for replies.
Correct answer _maria_

The licensing team resent the email.  Please ensure your spam filters don't block email from noreply@adobe.com and PDF attachments.

1 reply

_maria_
Legend
October 6, 2016

Hi,

The email comes from noreply@adobe.com and contains a PDF attachment.  Please ensure your spam filters didn't block the email and check your spam folders for the email.  If it's not there, please private message me the following information:

  • date license request was submitted
  • email address and name used to request the license

Once I receive the information I'll follow-up with the licensing team.

To send a private message, click on my UserID link and then click on the 'Message' button in the middle right, below the gray area.

--

Maria

October 7, 2016

Hi,

I sent you a private message.

_maria_
_maria_Correct answer
Legend
October 7, 2016

The licensing team resent the email.  Please ensure your spam filters don't block email from noreply@adobe.com and PDF attachments.