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Participant
December 23, 2013
Question

Lost Flash Player [was: Lost Adobe Reader]

  • December 23, 2013
  • 2 replies
  • 593 views

I am using Windows Vista, unexpectantly Adobe Reader quit working.  I have tried numerous times to uninstall, reboot, re-install- nothing works.  Adobe Reader appears to install, it appears on the list of programs but takes no space, ie: no MB's.  Does this have something to do with a recent update?  Or has something in my system been deleted? Do I need a patch or repair for Windows Vista?

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2 replies

Legend
December 23, 2013

Not a familiar problem.

Did anything else show problems at the same time?

What EXACTLY happens if you try to open a PDF? Message in full please.

Participant
December 23, 2013

Sorry, I misstated the problem: it was not Adobe Reader it was Adobe Flash Player.  When I try to open some application I get an error message that the activeX controls did not load properly

Claudio González
Legend
December 23, 2013

This is the Reader forum; the Flash Player one is here:

http://forums.adobe.com/community/flashplayer

Claudio González
Legend
December 23, 2013

You can try using this tool to first remove all traces of Reader from your computer:

http://labs.adobe.com/downloads/acrobatcleaner.html


Then, you can download the full offline Reader installer from

http://get.adobe.com/reader/enterprise/

After downloading, restart your computer and run the installer before doing anything else.