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Participating Frequently
February 16, 2018
Question

mac flash player download won't work

  • February 16, 2018
  • 1 reply
  • 646 views

says uninstall i click on it but won't do anything

    This topic has been closed for replies.

    1 reply

    _maria_
    Legend
    February 16, 2018

    Thank you for reporting.  I'll look into the uninstall link not working.  The uninstaller is posted at Uninstall Flash Player for Mac OS

    What version do you have installed and what version where you attempting to install?

    Participating Frequently
    February 17, 2018

    my version is early 2009 10.11.6

    _maria_
    Legend
    February 20, 2018

    I meant, which version of Flash Player do you have installed and what version are you attempting to install?


    Where you able to install Flash Player after uninstalling the version that was installed?


    Please provide the FlashPlayerInstallManager.log file saved at  ~/Library/Logs/.  Upload the file to cloud.acrobat.com/send using the instructions at How to share a file using Adobe Document Cloud

    - see Where do I find the Flash Player installation log on the Macintosh?  for assistance - scroll to the section for 'File #2 - FlashPlayerInstallManager.log'