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Hi,

I'm using Mac 10.12.6 and wondering why is said uninstall before continuing?

I have tried to remove this to trash and download again. However, it keeps an unsuccessful result.

Is there any suggestion to this issue? many thanks;)

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_maria_Correct answer

Legend

This usually happens when a user attempts to install a release version over a beta version, or vice versa, or attempting to install a version older than what's already in the system. In these cases, the currently installed version must be uninstalled first.

Moving the package to the trash bin doesn't completely uninstall Flash Player. The 'uninstall' link in the error message takes you to the Uninstall Flash Player for Mac OS page, where you can download the standalone uninstaller, run it, and completely remove Flash Player from the system.

_maria_Correct answer

Legend

This usually happens when a user attempts to install a release version over a beta version, or vice versa, or attempting to install a version older than what's already in the system. In these cases, the currently installed version must be uninstalled first.

Moving the package to the trash bin doesn't completely uninstall Flash Player. The 'uninstall' link in the error message takes you to the Uninstall Flash Player for Mac OS page, where you can download the standalone uninstaller, run it, and completely remove Flash Player from the system.

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K

kaioip64883828Author

Participant

Many thanks, I can download and use it now.

Hope you have a great day;)

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_maria_

Legend

You're welcome. Glad you were able to resolve the issue.

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