Mac OS 10.11 can neither install flash nor Acrobat DC

Question

Dear all,after having tried for hours to install flash (and acrobat DC)  on my iMac (El Capitan) I am at the end of my wits.flash installer stops at 90%: Installation failed. Have already tried to uninstall flash and start a clean install. all done as admin on my mac. acrobat DC also does not install.any ideas would be much appreciated.Kind regards,Andreas

_maria_ · Answer

Hi,You're most likely experiencing the same issue reported at Adobe flash player, How to fix Flash installation fails at 90% , and Adobe Flash Installer (version 23.0.0.185) hangs at 90% on my iMac. To verify, I'll need to review the install.log and FlashPlayerInstallManager.log files. Please review the FAQWhere do I find the Flash Player installation log on the Macintosh? and configure your system to obtain install.log and FlashPlayerInstallManager.log files for the Flash Player installation. Repeat the installation until it returns the error so the logs captured are for the same installation attempt. Upload both log files to cloud.acrobat.com/send using the instructions at How to share a document and post the link to the uploaded file in your reply.--Maria

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