Skip to main content
S
stevedobe
Participant
March 25, 2019
Question

McAfee installed by default on Flash update.

  • March 25, 2019
  • 2 replies
  • 828 views

Please, charge me a fee equivalent to whatever you get for adding McAfee to the install, I will pay it. My time is worth more than the hassle of uninstalling it, and it really pisses me off to have to do so.

Thank you!

This topic has been closed for replies.

2 replies

T
Test Screen Name
Legend
June 7, 2019

You’re not MY customer. I don’t work for Adobe. Anyone can post any kind if nonsense here.

jeromiec83223024
jeromiec83223024
Inspiring
May 16, 2019

Thanks for the feedback.

ActuallyWorksMarketing
ActuallyWorksMarketing
Participant
June 7, 2019

Ok... What does feedback even do with Adobe? There are COUNTLESS people - including myself - who are looking for support on this issue. Thanking someone for feedback is not "support." I'd like to know if Adobe is - or is not - going to fix this issue. You are forcing updates on people to make their content work on websites. I'm a developer and don't understand why flash will stop working on sites if the version is out of date... If there's a MAJOR security issue, I get that, but I doubt you have those every few weeks. Does Adobe have so many problems with their designers that they can't keep an updated version of simple Flash for more than a few weeks? The updates are so often that it gives the impression that the software isn't stable, or your designers are incompetent. Adding a PRE-CHECKED tiny box with third party software (McAfee) is bordering on unethical marketing practices. How hard is it to leave the box unchecked for the MAJORITY of people who do NOT want a "free" version of antivirus software?

Help me, and others here understand why this is happening. I look forward to a response from Adobe but highly doubt I'll get one... I tried a text chat with your agents to address this problem and they gave me a 1-800 number to call because they didn't know what to do... The number does not offer support for products like Flash, so why would your Staff provide a number knowing it won't help me? It's a giant circle - hoping that people will just give up. Well, I'm trying to get a real person to provide some kind of real response... Or is this just another way of tiring out those who want to express complaints? Come on Adobe.

T
Test Screen Name
Legend
June 7, 2019

There is no point trying to contact support about this. Is the product working as designed? So far as I can see, yes. What you want is a different design. This is not a bug, it's a feature request. Support can't give you anything except sympathy, they don't have the power to fix it, or to suggest it be changed. They don't hang around the water cooler with the developers, letting them know what's making people unhappy. So I suggest everyone who feels the same as you use the Feature Request form here: Feature Request/Bug Report Form . There is NO separate channel for complaints, and using feature request forms to complain will get you nowhere. Make a case.

Understand that (1) your proposal has cost implications for Adobe and (2) Flash EOL has now been announced. A good feature request will make a case that acknowledges both of these. Good luck.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices