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Lucky_Pup_Tavern
Participant
April 9, 2015
Question

Message 'I cannot remove the box that shows on videos entitled: Adobe Flash Player Settings for Local Storage

  • April 9, 2015
  • 1 reply
  • 1008 views

Mac OS X  10.6.8

Safari   5.1.10

I cannot remove the box that shows on videos on the screen.  It is entitled:   Adobe Flash Player Settings for Local Storage 

Whenever a video shows on the screen a box appears in the middle of the video saying: Adobe Flash Player Settings Local Storage

It states that a web site is requesting permission to store information on my computer   At the bottom are choices:   a folder           allow       deny   When I click on

deny it will not remove the box, consequently I am not able to view the video.   I have attempted to change the Flash Player but it gives a message that Adobe Flash Player will be removed from my computer.   This is where I stop.

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    1 reply

    jeromiec83223024
    Inspiring
    April 9, 2015

    The root cause is that the anti-clickjacking logic in our dialog is throwing a false positive (it thinks the dialog is obscured or otherwise tampered with).  This happens a lot with videos when pixels are moving behind the dialog.

    The easiest way to solve this is to just allow local shared objects.


    Go to Control Panel > Flash Player > Storage and select Allow sites to store information on this computer.

    jeromiec83223024
    Inspiring
    June 10, 2015

    Hey Kate,

    If you're still having this problem and you've adjusted the control panel settings to Allow Websites to store information on this computer, you might want to reboot just to ensure that all of the settings take effect.

    If you're still running into this after that, let me know and I'll try and help you out.

    Thanks!