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Participant
January 17, 2018
Question

Microsoft Update KB4056887 corrupts video

  • January 17, 2018
  • 3 replies
  • 1690 views

Each time the update KB4056887 is downloaded to my computer, it corrupts the video and makes it "Jerky" and unable to watch I have to uninstall the update to get the video to run correctly only to find that the update has installed itself to my computer and the problem starts all over again. How can I stop this update fron installing on my computer??

[moderator: edited title to more accurately reflect issue]

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    3 replies

    Participant
    January 19, 2018

    I can generally watch video from my dash camera from the car or my security camera without a problem. However, I have discovered that when I watch a video from "The Lift" on the weather channel it seems as though this is upsetting Flash Player. could this be the problem???

    Robert Mc Dowell
    Legend
    January 19, 2018

    apparently this channel use the HTML5 video element, not flash there.

    Robert Mc Dowell
    Legend
    January 18, 2018

    did you try to empty your browser cache after the update and reboot your computer?

    _maria_
    Legend
    January 17, 2018

    How can I stop this update fron installing on my computer??

    If you have Windows 10, you can't.  Microsoft embeds Flash Player in IE and Edge on Windows 10.  Unlike Windows 8.x and below, users cannot block updates from being installed on Windows 10.

    Please provide the direct link to video that is 'corrupt' when you install KB4056887.

    Thank you.

    Participant
    January 18, 2018

    I am not quite sure what you mean, all I know is that when this download is installed on my computer I cannot view recorded video without it being "Jerky" not exactly slow motion but as I say, "Jerky". If I uninstall the update all is fine until the next time windows downloads the update, the video goes haywire again. I must have uninstalled this update dozens of times and I am most perplexed with the whole thing

    _maria_
    Legend
    January 18, 2018

    Please provide a link to video that exhibits the behavior when you install the  update.

    Since Microsoft embeds Flash Player in IE and Edge, all updates to Flash Player for IE/Edge are released by Microsoft via Windows Updates.  Since Microsoft prevents users from blocking Windows Updates on Windows 10, the update keeps re-installing after you have uninstalled it.