Skip to main content
Participant
March 27, 2013
Question

My adobe flash constantly crashes

  • March 27, 2013
  • 1 reply
  • 631 views

My adobe flash constantly crashes while playing Gardens of Time in Playdom.com. why, what can I do?

This topic has been closed for replies.

1 reply

chris.campbell
Legend
March 27, 2013

To help troubleshoot we'll need the following system information:

To start, I'd make sure that you are using the latest version of Flash Player.  You might even want to do a clean install to make sure.

How do I do a clean install of Flash Player?

Thanks,

Chris

Participant
March 28, 2013

Chris,

Thank you for getting back to me so quickly. I've been begging Playdom for help for some time. All they will say is clear cache, and make sure you have the latest version. I have Windows XP, my browser is firefox, and my flash is 11.6.602.180. I hope this helps you.

chris.campbell
Legend
April 2, 2013

Hi Cheryl,

If you haven't already, you might want to give our Flash Player 11.7 beta a try.  You can get our latest version (released today) here:

4/2/2013 - Flash Player 11.7.700.170 Beta

Thanks,

Chris