My computer is saying that I need to download Adobe, then when I click to download it, it says it has already been downloaded but is disabled, when I follow the instructions to enable it, it says that it is enabled, then it says its disabled, what do

My computer is saying that I need to download Adobe, then when I click to download it, it says it has already been downloaded but is disabled, when I follow the instructions to enable it, it says that it is enabled, then it says its disabled, what do i do??