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Participant
June 8, 2011
Question

My friend's adobe flash player didn't tell her of today's upate.

  • June 8, 2011
  • 1 reply
  • 547 views

My friend has not been  getting adobe flash player update notifications for a while what should she do? Shes worried. What do you think she should do and how can she get auto update notifications again? My program PSI told me that mine was out but I don't know why adobe didn't have a pop up alert telling her. How can she do a manual update also.

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    1 reply

    June 8, 2011

    Hi, the Notification needs to be set for this. Let me know if it's set since if it is, the Install is done automatically and is easier.

    http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager05.html

    When you reply back, furnish the operating system and whether it's 32bit or 64bit. Browsers used and version numbers.

    Also Anti-Virus/Spyware programs Installed.

    Thanks,

    eidnolb

    Participant
    June 8, 2011

    Windows XP, 32 bit, Avast personal editon.

    June 8, 2011

    Hi, Following are the instructions for doing a Manual Uninstall and Install of Flash Player.

    Use the Uninstaller first and download and SAVE it to your Desktop:

    http://kb2.adobe.com/cps/141/tn_14157.html

    Then download and SAVE the Installer for IE to your Desktop:

    http://www.adobe.com/products/flashplayer/fp_distribution3.html

    Use the Administrator Account.

    Close all browser windows, and disable any instant messenger services in the system tray such as msn or yahoo, etc.

    Run the Uninstaller and when finished, Reboot.

     

    Run the Installer and when finished, Reboot.

    Enable what you Disabled and test your browser here:  http://www.adobe.com/software/flash/about/

    You may want to print out these instructions to make it easier.

    Thanks,

    eidnolb