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A
Anonymous
October 27, 2014
Question

My mac will not load .dmg files

  • October 27, 2014
  • 2 replies
  • 1261 views

My Mac told me that my "flash is out of date."  So, I tried to update it, but my computer will not load .dmg files.   (Files are not highlighted when I try to open them.)  My Mac is 10.9.5.  I am currently using Flash 15.0.0.152.

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2 replies

susanb26995774
susanb26995774
Participant
May 22, 2018

I'm having the same problem. Dmg files do not load. Apple support tells me its Adobe's problem. Adobe tells me its an Apple problem

_maria_
_maria_
Legend
May 22, 2018
Dmg files do not load.

Are you referring *specifically* to a DMG file from an Adobe product? or is this all of the DMG files, as the OP reported (4  years ogo)?

If this is a Flash Player issue, provide the following information:

If this is with some other Adobe product, please post to that product's forum.

If this is happening with *all* DMG files, regardless of vendor/product, it wouldn't be an Adobe issue.

susanb26995774
susanb26995774
Participant
May 22, 2018

Screen shot message

_maria_
_maria_
Legend
October 27, 2014

Hi Nannykins,

I'm not really sure what you mean by 'files are not highlighted'.  Is this only occurring with Flash Player DMG files or other DMG files?

You can also post a screenshot of the behaviour your observing (How to post a screenshot in the forum)

--

Maria

A
Anonymous
October 27, 2014

The files that are in a dark print can be clicked on and loaded.  All of my .dmg files are a light gray and nothing happens when I double click them.  I have never tried to open a .dmg file before, so I do not know if other files will open.

A
Anonymous
October 27, 2014

I am trying to post a screen shot, but I do not know how.  I can not find "finder." as per your screen shot directions. 

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