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dvdpnp
Participant
August 14, 2013
Question

My Macromedia Flash ActiveX Control isn't compatible with Windows 7 / 64bit

  • August 14, 2013
  • 2 replies
  • 13529 views

I have downloaded the newest version of Adobe flash, and it installs like normal...and I think it is working fine....but on some sites (even You Tube) and some software programs, I get this message:

Your version of Macromedia Flash ActiveX Control isn't compatible with this version of Windows.

I am tired of wasting so much time with this...I read on the net that some people compiled their computer to 86...whatever that means....but no one explained how to do it.

I have a Flash professional in ADOBE MASTER COLLECTION C6 / but all programs and sites default to the normal Flash player (that constantly gets updated,

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    2 replies

    A
    ahmadatperth
    Participant
    December 28, 2014

    I am having the same issue. I wanted to open SWF files for that i downloaded some software but all of them are saying that my active x conrtol is not installed. Tried updating adobe flash & active X control but in vain. I m using Windows 7 64 bit. Even my TVC app doesnt work now. It was working previously. Some issue with Adobe flash

    Carm01
    Carm01
    Legend
    December 28, 2014

    All,

    Why dont you give this a try :

    Adobe Flash - script for complete uninstall, clean up and re-install

    This is a BAT file scripted clean install for Flash player for IE and plugins. Full explanation in the link

    It is based of the official Adobe flash player clean install How do I do a clean install of Flash Player?

    I just simplified it greatly in one BAT file ( so you all can see the code and what it is doing ). Hopefully Adobe could bless my script   for a simplified process for users.

    Best regards

    Sam Sopiee
    Sam Sopiee
    Participant
    May 20, 2014

    I have a similar problem, Win 7 64-bit, I did a clean install*, downloaded latests (Adobe - Install Adobe Flash Player), and after restarting my computer, Win7 64-bit Action Center popped up: "Your version of Macromedia Flash ActiveX Control isn't compatible with this version of Windows" with no error codes to look up knowledge base. Like seriously, no one from Adobe answered this in 9 months?! And the steps in Common problems | Flash Player sound like I need to purchase support before I file a report?

    Currently, my Firefox plugins only show Shockwave Flash 13 not Adobe Flash. Do I need to install Flash plugin for Firefox? (http://download.macromedia.com/pub/flashplayer/current/support/install_flash_player.exe)

    Thanks!

    * as per How do I do a clean install of Flash Player?:

    1. Add or Remove programs ... Flash ... uninstall,

    2. deleted all files & folders in C:\Windows\system32\Macromed\Flash, C:\Windows\SysWOW64\Macromed\Flash, %appdata%\Adobe\Flash Player, %appdata%\Macromedia\Flash Player),

    3.  verified that the files “FlashPlayerCPLApp.cpl”, "FlashPlayerApp.exe", and "FlashPlayerInstaller.exe" in C:\Windows\system32\ (for 32-bit systems) or C:\Windows\SysWOW64\ (64-bit system) were deleted,

    4. prepared to use Unlocker http://www.emptyloop.com/unlocker/ if any files couldn't be deleted,

    pwillener
    pwillener
    Legend
    May 20, 2014

    I have never seen this message; can you post a screenshot of that: https://forums.adobe.com/thread/1070933

    What I think is that you have an old version of a Flash Player ActiveX somewhere on your system outside of the two install folders.

    Can you do a search of your system for anything *.ocx and see if you can locate something like flash.ocx or similar?

    Sam Sopiee
    Sam Sopiee
    Participant
    May 20, 2014

    Thank you for the quick reply.

    First issue, you're right, I don't use IE and Flash forced IE instead of my default Firefox, so I assume if I update ActiveX, IE will work fine. Because I don't use IE, I will disregard the error message.
     

    Second issue, on Firefox, do I need to install the Flash plugin to normally use Flash?

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