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rubie13
Participant
October 15, 2010
Question

Need help please with Adobe Flash

  • October 15, 2010
  • 1 reply
  • 1188 views

Hi out there.  I'm not even sure if I'm in the right pilace!  First time I've tried this.  Anyway, all of a sudden when I opened the Kodak Gallery from an email someone sent me to see some photos, it would not open and the pop up said I needed to install Adobe Flash 10.1.  As far as I can tell I did.  It is appearing in my downloads, BUT oddly, there is nothing at the end of that line item syaing how much space it is taking, like all of the other programs have.  So perhaps it did not download even though it shows up as  program?  When I try to open anything in an in mail where the attachment needs Flash, it won't open and it keeps saying I need to download Flash 10.1, but I guess it is not downloading right.  My system is Visat 32 bit and I have not this problem with Flash until now, although I don't know that I've used it in ther last few weeks.  Anyone have any ideas?  Has something changed in the last few weeks?  Thanks.

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    1 reply

    pwillener
    pwillener
    Legend
    October 15, 2010

    rubie13 wrote:

    the pop up said I needed to install Adobe Flash 10.1.

    Flash or Flash Player - there is a big difference.  Can you give us the exact message?

    What browser and version do you use?

    Go to http://www.adobe.com/software/flash/about/ - can you see the Flash animation?  What version is displayed under the Flash object?

    A
    Anonymous
    October 16, 2010

    Aha!  I was wondering if there was a difference between "Flash" and "Flashplayer!"  (My problem is listed elsewhere, but you may be answering the question here.)  I have "Flashplayer 10,1,85,3" installed.  But, now that you mention it, the site I'm having trouble with says it "requires Flash."  So, as it's not "FlashPLAYER", could you perhaps let me know what plain "FLASH" is?  Does it have anything to do with Adobe at all?

    pwillener
    pwillener
    Legend
    October 16, 2010

    That is actually up to the sites that display this information.  Some sites claim that they require "Flash" when they actually mean "Flash Player" or even "Shockwave Player".

    Flash is an Adobe product used to create Flash movies.  To view Flash content in a web browser, Flash Player (and/or Shockwave Player) is required.

    I know this is confusing, but there is nothing we (or Adobe) can do about it.

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