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samjones6
Participant
February 1, 2013
Answered

Need Help to download Flash Player 11

  • February 1, 2013
  • 1 reply
  • 1093 views

I have Windows 7 operating system with Internet Explorer 64-bit. I am ab le to download Flash Player 11, dowdloading not a problem,but installation requires closing of internet explorer. Please give me step-by-step instructions to close it.

This topic has been closed for replies.
Correct answer samjones6

Vikram:

Your  instructions helped a little, but my problem was finally solved as explained below:

I completed the download/installation of Flash Player 11, but it did not work, it seemed to be "disabled".

I then  went to Adobe.com Flash Player Help (http://helpx.adobe.com/flash-player/kb/flash-player-games-video-or.html)

I followed the instructions:  Disable ActiveX Filtering (if using Internet Explorer 9)                                          Close Internet Explorer and then restart it. 

Next I downloaded/installed Google Chrome (Flash player is integrated into  Chrome and enabled by default).

My problem has been solved and the Flash Player/Google Chrome works perfectly.

Thanks,Sam Jones                                           

[private data removed]

1 reply

VikramGaur
Adobe Employee
VikramGaur
Adobe Employee
February 1, 2013

Hello,

Welcome to Adobe Forums.

1) Launch Task Manager, Keyboard Shortcut : Ctrl+Shift+Esc or right click on Task Bar :

2) Under "Processes" Tab, you will iexplore.exe/

3) Right Click, Kill that process

Hope this helps !!

Thanks,

Vikram

S
samjones6AuthorCorrect answer
Participant
February 8, 2013

Vikram:

Your  instructions helped a little, but my problem was finally solved as explained below:

I completed the download/installation of Flash Player 11, but it did not work, it seemed to be "disabled".

I then  went to Adobe.com Flash Player Help (http://helpx.adobe.com/flash-player/kb/flash-player-games-video-or.html)

I followed the instructions:  Disable ActiveX Filtering (if using Internet Explorer 9)                                          Close Internet Explorer and then restart it. 

Next I downloaded/installed Google Chrome (Flash player is integrated into  Chrome and enabled by default).

My problem has been solved and the Flash Player/Google Chrome works perfectly.

Thanks,Sam Jones                                           

[private data removed]

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