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A
Anonymous
July 3, 2013
Answered

Need help with sound

  • July 3, 2013
  • 2 replies
  • 431 views

I cannot get sound on you tube- there is an X next to the sound icon which I cannot remove.  I'm using Windows 7 & Firefox.  Flash player is 11.7.700.224.  Would appreciate help.

My email is [removed].  Thanks

This topic has been closed for replies.
Correct answer guptabhawna05

Click on the speaker icon, hold/drag the slider to increase the volume all in a single action. You may have to do it more than once.

If this does not help look if you have recently installed an ad blocker or any other add-on(s) in your browser try disabling it/them as they can interfere with site functionality.You might try also to clear your browser of it's cache/cookies.

2 replies

pwillener
pwillener
Legend
July 3, 2013

This is a public forum; please do not post your email address!

guptabhawna05
Adobe Employee
guptabhawna05Correct answer
Adobe Employee
July 3, 2013

Click on the speaker icon, hold/drag the slider to increase the volume all in a single action. You may have to do it more than once.

If this does not help look if you have recently installed an ad blocker or any other add-on(s) in your browser try disabling it/them as they can interfere with site functionality.You might try also to clear your browser of it's cache/cookies.

A
Anonymous
July 4, 2013

Thanks-it worked.

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