Need to download Flash offline installers

Adobe most likely sent you a response, and it's probably sitting in a perimeter email security quarantine. 

The email is from <noreply@adobe.com>, and contains an encrypted PDF with access details specific to your organization.  Since the PDF is encrypted, the perimeter security appliance can't inspect it, and your organization's rules are defined such that it was quarantined.

While I'm more than happy to ask the distribution team to re-send your license, you'll need to talk to your email administrator to ensure that the next email will actually be received.  It's pretty likely that they'll just point you to an existing quarantine portal, where you'll be able to retrieve the original email, which was probably sent well within 48 hours of your request.

If you do need us to resend the license, please send me a private message (just click my username) with the email that you used to register, and I'll escalate it with the distribution team; however, unless changes are made by your email administrator in advance of us resending the email, it's very unlikely that you'll get it.

Thanks!