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January 27, 2011
Question

Need to Update Flashplayer but I have the most recent one.

  • January 27, 2011
  • 1 reply
  • 388 views

Hi. I will start by saying that I am computer illiterate, so I will need careful and patient help. Here is my issue: Whenever I try to play a video, You Tube or otherwise, I am told I need to update flashplayer. When I go to update it, I am told that I need to close windows messenger. According to my settings, messenger is disabled. Whenever i get rid of the messenger box, I am told that installation is incomplete.  Also, according to my settings, I have the most recent version of flashplayer installed, 10.1.102.64, the one for IE.

On a totally unrelated note, what is the difference between Spyware and anti virus protection? I have McAffee.

Will appreciate your help.

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    1 reply

    January 27, 2011

    Hi, Thanks for stating that you are not so experienced with computers. We don't have any way of knowing until we're told:-)

    I need your computer info, as XP, Vista, Win7? Also what version of the IE browser? If you don't know, go up to Help at the top of the IE and click on it, then About Internet Explorer.

    I'll post the info on Anti-Virus/Spyware next.

    Thanks,

    eidnolb