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M
marmoye
Participating Frequently
September 7, 2020
Question

Needing to keep Flash

  • September 7, 2020
  • 2 replies
  • 332 views

Hello, I've just purchased Photoshop Elements and the download wants me to uninstall Flash.  I'm currently writing a Family History book using MyCanvas which requires Flash.  What should I do?

Thank you

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    2 replies

    T
    Test Screen Name
    Legend
    September 8, 2020

    I am mentioning this in case you missed it, because it is very important. At the end of 2020 Flash Player reaches end-of-life and will be blocked for almost all users. Almost all Flash-based web sites and apps will stop working. More info from Adobe https://www.adobe.com/products/flashplayer/end-of-life.html

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    September 7, 2020

    Which operating system do you have?

     

    What is your default browser?  On Win 10, the Flash player comes with your OS updates, not by direct download.  Maybe you have an older Flash Player version on your system that's creating a conflict.

     

    Which version of Photoshop Elements did you get? 

    https://helpx.adobe.com/photoshop-elements/system-requirements.html

     

    Nancy O'Shea— Product User & Community Expert
    M
    marmoyeAuthor
    Participating Frequently
    September 8, 2020

    I have Windows 10
    Browser: Google
    Photoshop Elements 2020

    Now I have to be completely honest, I'm 72 years old, I'm female, I'm not
    real computer savvy BUT I do follow good instructions. Due to being 60+
    pages into this book I'm creating in MyCanvas, I don't want to loose any of
    the year+ work I've done. Thank you for helping me,
    marion

    [E-mail signature removed by moderator]

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    September 8, 2020

    Thanks for that information.  This is a public web forum.  If you use e-mail to reply, please remove your e-mail signature first.  Otherwise your personal information could be exploited by robot harvesters and spammers.

     

    Do you have a 2nd computer on which you could load Photoshop Elements 2020?

     

     

    Nancy O'Shea— Product User & Community Expert
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