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A
Anonymous
October 8, 2012
Question

Network UNC paths and SWF files not running.

  • October 8, 2012
  • 1 reply
  • 1239 views

Flash Player wont run SWF files from a network unc path. A map drive works. How can I resolve this?

Our user profiles in window 7 are roaming and the my documents redirects using a unc path to the my documents area.  When the swf file is run, you just get a white background in the player.  The standalone player is version 8 .  We also deploy the latest flash player plugin for ie9 browser (currently 11.3).

I have tried adding the unc path \\servername\pathname to a .cfg file in C:\Windows\System32\Macromed\FlashPlayerTrust  as described in the flash player administrator guide.  This did not work.

I have also tried to update the global security settings panel with the unc paths required and copying the settings.sol file to users profiles but this has not made any difference.

Can anyone help?

Many Thanks

Mark

    This topic has been closed for replies.

    1 reply

    jeromiec83223024
    jeromiec83223024
    Inspiring
    October 10, 2012

    Can you try installing the Debugger version of Flash Player from the Archives page to see if it throws a descriptive error. 
    It sounds like you're running into a permission error, but the error messages should make it clear what action to take.

    http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html

    Also, the latest available version of Flash Player is 11.4.402.287. 

    A
    Anonymous
    October 12, 2012

    Thanks for replying Jeromie. 

    After a bit of digging, I discovered that the problem was with the profile path for users. I am not sure why, but when the profile path contains the fully qualified domain name in it , flash player fails i.e \\server.domain.co.uk\sharename\flash.swf.  when the path was changed to \\servername\sharename\file.swf , it worked.

    I changed all the users profile paths and removed their appdata to and now all users can play flash files with the new profile path.

    Regards

    Mark

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