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C
Camdragon
Participant
October 27, 2010
Question

new laptop - impossible install?

  • October 27, 2010
  • 1 reply
  • 699 views

I've just unpacked and tried to set up my new Dell laptop. Allis working fine, but I cannot install and use Adobe Flash without it crashing. Doesn't matter what browser (IE, Firefox) I use, it still crashes. I've tried uninstalling and starting afresh, but am at a loss. Help!

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    1 reply

    pwillener
    pwillener
    Legend
    October 28, 2010

    What crashes - the installer, or the browser, when doing what?

    C
    CamdragonAuthor
    Participant
    October 28, 2010

    it crashes when I try to watch video (whether in Facebook, Youtube or BBC iPlayer)

    . In Firefox, it crashes to bluescreen immediately. In IE, the video begins to load, then the sound distorts, then it goes to bluescreen and crashes.

    pwillener
    pwillener
    Legend
    October 28, 2010

    Try disabling Hardware Acceleration (Flash Player Settings).

    If that doesn't help, upgrade the device drivers for your graphics/video/display adapter.

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