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Known Participant
December 30, 2012
Question

new screen standby bug (black screen with mouse cursor)

  • December 30, 2012
  • 1 reply
  • 1201 views

It seems there is a new issue with adobe messing up the monitor standby process.

This time the monitor turns of at the setup time, but after a few minutes turns on again showing a black screen with the mouse cursor in the middle.

Happens with me if i have any kind of webbrowser running in the background, as soon as i quit the browser my screen stays off again. But with open browser windows it often turns on again and shows the black screen with the mouse cursor.

Anyone else experiencing this problem?

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    1 reply

    Participant
    January 7, 2013

    Yes, I have been having this same problem.  Glad I found your post.  It did not happen when the browser (Firefox) was closed, but when it was left open, and monitor went into standby, after a little time the cursor appeared and the monitor was out of standby (but still a black screen)  I checked the event log, and sure enough, Adobe updater was activating and de-activating.

    nurpselAuthor
    Known Participant
    March 15, 2013

    So what can we do to fix this?

    chris.campbell
    Legend
    March 15, 2013

    I haven't been able to reproduce this.  What makes you suspect Flash Player?  Do you see this behavior if you uninstall the player?  What output do you get if you type the following commands in a command prompt window?

    powercfg -lastwake

    powercfg -devicequery wake_armed

    Thanks,

    Chris