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gmansw7
Participant
April 13, 2016
Question

No Audio in Internet explorer but audio in firefox - have followed uninstall procedure etc

  • April 13, 2016
  • 1 reply
  • 288 views

I have win 7 64 and IE and firefox installed.  I mainly use IE.

Yesterday, IE stopped playing audio on youtube.  I think it was after I updated flash player in response to a message on firefox.

I have no sound on youtube on IE.  But sound works on youtube on firefox.

I have done several uninstalls and reinstalls and on the last, flash player appears on add-ons enabled in IE settings.  The installation passed the tests on adobe's website.

Help appreciated

This topic has been closed for replies.

1 reply

K
Kratika Agarwal
Participating Frequently
April 19, 2016

Hi,

What is the FP version are you using?

Flash Player Help

Please share a reproducible scenario so that we can look into the issue.

Thanks

G
gmansw7Author
Participant
April 20, 2016

I updated it last week and removed old versions using the removal tool

In fact I just removed and reinstalled version 21.0.0.213

On youtube there is no volume icon and no sound.

The adobe object shows up enabled in IE add-ons

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