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SteveZ3586
Participant
October 17, 2011
Question

No Luck

  • October 17, 2011
  • 2 replies
  • 1092 views

You are killing me.  (Windows, Vista) I began installing your free flash player at 3 pm EST.  to view some photos I received in my e-mail.  I downloaded your flash player several times.  No luck.  I then began to "blow-out" everything I had in my control panel with Adobe on it.  I've tried to install your latest programs.  No luck.  I've closed out my anti-virus, my other security systems, I've purchased something called PC Cleaner for $40 because they claimed to have a system that would remove everything from Adobe to allow me to install the new stuff.  No Luck!  I need help!

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2 replies

pwillener
pwillener
Legend
October 17, 2011

SteveZ3586 wrote:

No luck.

What do you mean by that; what exactly happens when you try to use Flash Player?

pwillener
pwillener
Legend
October 17, 2011

What is your browser & version?

What is your Vista edition (32-bit or 64-bit)?

What files do you have in

  • C:\Windows\system32\Macromed\Flash ?
  • C:\Windows\syswow64\Macromed\Flash ?
S
SteveZ3586Author
Participant
October 17, 2011

Window Explorer 9, 32 bit. I don't see anything when I search windows for system 32. When I download Flash Player 11 (or whatever it's name is), the downloading stops at 505 and tells me to turn off Internet Explorer. After I do so it continues to 100%, but the new Flash doesn't seem to have been downloaded, because when i go back to Youtube, and try to see a video, I get the same response that I need to upgrade to a higher level of flash player.

pwillener
pwillener
Legend
October 18, 2011

Regarding IE9, see

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