No reply from emails about adobe flash player distribution Signup

Question

My Parent Company upgraded the corporate time clock system 3 weeks ago and it no longer uses Java, but without warning, now Adobe Flash for Firefox, so without notice i need to install Flash on 700+ PCs. So i signed up for Adobe flash player distribution to get the MSI to deploy it with GPO, the signup said 3 business day and it has been 3 weeks and still no reply! so far we are manually installing adobe as needed but i need the MSI to properly deploy this to all PCs. is there a way to contact adobe directly about this!

Thanks

_maria_ · Accepted Answer

Please private message me the Adobe ID/email address used to request the distribution license and I'll follow-up with the licensing team. To send a private message, click on my user_name link and then on the Message button link. For reference, please include a link to this discussion topic.

Thank you.

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Maria

jeromiec83223024 · Answer

Also, if you haven't, if you have a perimeter email quarantine or security scanner (Postini, etc.), I'd recommend checking to see if the reply is there. Adobe sends the credentials in an encrypted PDF, and a lot of similar systems will quarantine it because it's not inspectable....

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