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A
Anonymous
September 7, 2015
Question

No Sound On Videos After Updating My Flash Player

  • September 7, 2015
  • 2 replies
  • 1366 views

Hello,

I went to Youtube and clicked on a video and it didn't had sound. The player looked different, like the HTML5 player, so i decided to update my flash player. After i did that, still no sound. Searched on the web and i tried to use HTML5 - Still no sound. Tried to uninstall my flash and install older version - still no sound. Now i'm with the latest version - Still no sound.

I'm using Firefox (latest version), Win Xp 32bit.

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    2 replies

    A
    Anonymous
    September 17, 2015

    Please, someone, help..

    And where i can find a download to Flash version 11.3.300.271? In Adobe site i've only found this version for Mac, i need to Windows & Firefox.

    N
    Adobe Employee
    Nitanwar
    Adobe Employee
    September 9, 2015

    HI ,

    Can you please verify if your You tube videos are playing through Flash Player and not by HTML 5 .This can be verified by right clicking on the you tube video ,if it is running through flash player it will show the Adobe Flash Player version else it will show HTML5.

    If it is running through HTML 5 you can download "You Tube Flash Player " plugin for the firefox which will force the You Tube to play the video using Flash Player .

    A
    Anonymous
    September 9, 2015

    Hi,

    Thank you for your replay. Yes, i've checked that i'm not using HTML5. It still doesn't work.

    I changed my Flash version to version 11.2.202.233. Now i have sound, but only when im using headphones. If i'm not using headphones, there is no sound from the speakers. I can hear sound from the speakers when i'm playing MP3 files or movies on my PC. This is so weird..

    N
    Adobe Employee
    Nitanwar
    Adobe Employee
    September 9, 2015

    Hi ,

    Is this issue observed only when you are playing you tube videos or it could be observed while running flash video from any other sites ?

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