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jjpijpker
Participant
January 16, 2008
Question

No sound, video stops playing after few seconds

  • January 16, 2008
  • 18 replies
  • 22480 views
Hey,

I have a problem with my Flashplayer. When i watch videos on websites like Youtube of so, sometimes it happens that my Flashplayer doesn't play the sound. The video will play for about two seconds (the whole video is loaded) and than, just stops playing. I can just drag to another part of the video, from which two seconds wil be played again. After i refresh Firefox, the problem usualy is gone. Does anyone else have this problem and more important, who can tell me the solution...?
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    18 replies

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    M
    mazzolar
    Participant
    February 9, 2008
    This should fix the problem:
    I have had the same problem for the past few weeks. It seems to have started when firefox updated itself. I tried the troubleshooting instructions on the adobe web site but had no success. I then tried mozilla's troubleshooting instructions which led me to the folder: C:\Program Files\Mozilla Firefox\plugins. I noticed that the dll for flash player(WPSWF32.dll) was not in this folder. I did a search and found the file in C:\Windows\System32\Macromed\Flash. I copied and pasted the dll to the "plugins" folder and my problem was fixed.
    A
    Anonymous
    February 6, 2008
    This is RIDICULOUS!! Come on Adobe! It's VERY obvious that MANY people are having issues with sound / playback w/ Flash Player 9. There is NO sound in Firefox (Mac / PC) and playback issues as well.

    I cannot believe they have not put out a fix, or coding suggestions that will fix this problems for the numerous content providers that post .flv files?

    I CANNOT play content on CNN, Comedy Central, You Tube and for ALL the resources Adobe has, there is not a *fix* alert sent out to those who they KNOW are content managers?

    We've started instructing our content viewers to UNINSTALL Flash Player 9 and reinstall 8!

    C'MON PEOPLE!
    O
    Orejano
    Participant
    February 5, 2008
    Same problem here. Started when last version was installed, a couple weeks ago. I use Windows XP Professional, SP2, Microsoft Internet Explorer 7.0.5730 and Firefox 2.0.0.11. Flash Player fails in both browsers. I don't have Real Player installed. Had to reinstall Flash Player to acess Youtube and other sites, but troubles started over today. After reinstalling for the second time, Flash Player seems to work properly but it will surely fail in the near future.
    S
    Steekbaard
    Participant
    February 4, 2008
    The same problem. One video, after playing for about 20 secs cuts out and redirects to a completely different site. It was suggested that downloading the previous version would solve the problem. That link givesa corrupted file message so its back to square 1. About a week ago I wrote to Adobe support, received an acknowledgement and an assurance that I would have an answer in 24 hrs - 1 week ago. You are right! DESPITE ALL THE MESSAGES OF COMPLAINT, WHY DOES'NT ADOBE DO SOMETHING ABOUT IT?
    Steekbaard
    T
    TheBorg_NL_
    Participant
    February 2, 2008
    I don't have Realplayer installed, but I experience the same problem in Firefox. Restarting the browser fixes the problem temporary.

    Why is there no official response from Adobe in this thread???
    A
    Anonymous
    February 4, 2008
    I have the exact same issue and haven't seen the problem addressed anywhere else. It only started after I upgraded to the latest version a few days ago. I have RealPlayer on the system, but do not use it. WinXP, Firefox 2.0.0.11. I suppose I'll try downgrading.
    A
    Anonymous
    February 4, 2008
    quote:
    Originally posted by: tcolberg
    I have the exact same issue and haven't seen the problem addressed anywhere else. It only started after I upgraded to the latest version a few days ago. I have RealPlayer on the system, but do not use it. WinXP, Firefox 2.0.0.11. I suppose I'll try downgrading.


    I would deinstall real player first.

    A
    Anonymous
    January 29, 2008
    FlashPlayer 9.0.115.0 is causing all sorts of playback problems; doesn't matter which browser or platform. Try an earlier version of Flashplayer like 9.0.47.0. and see if that helps. I don't know why Adobe still has the latest FlashPlayer 9.0.115.0 up there...it's like Free Gas that causes your car to choke and not run right.
    W
    woostie
    Participant
    January 29, 2008
    Shancan Wrote: "FlashPlayer 9.0.115.0 is causing all sorts of playback problems; doesn't matter which browser or platform. Try an earlier version of Flashplayer like 9.0.47.0. and see if that helps. "

    Finally an answer that works. Runnin 9.0.47.0 now and it seems to be ok.

    I got the version 9.0.47.0 at the "Archived Flash Players available for testing purposes" page:
    http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14266&sliceId=2

    Extracted the .47 version and (after uninstalling all flash) ran the windows installer. Seems to work fine in Firefox now.

    I've chaged settings to keep Flash from updating unless I okay it Change your flash settings by means of the following page:
    http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager02.html

    Shancan wrote:
    "I don't know why Adobe still has the latest FlashPlayer 9.0.115.0 up there...it's like Free Gas that causes your car to choke and not run right."

    Agreed, except it's only cause trouble for me with Firefox, which is about 1/5 of the market (about a third in Europe), so it seems like it would be thoroughly tested in Firefox.

    Anyway thanks ShanCan. I won't upgrade Flash until absolutely necessary unless they explicitly say they've fixed this issue.

    Oh, there is probably some security issue with version 9.0.47.0, so use it at your own risk.
    M
    mike073048
    Participant
    February 6, 2008
    quote:
    Originally posted by: woostie
    Shancan Wrote: "FlashPlayer 9.0.115.0 is causing all sorts of playback problems; doesn't matter which browser or platform. Try an earlier version of Flashplayer like 9.0.47.0. and see if that helps. "

    Finally an answer that works. Runnin 9.0.47.0 now and it seems to be ok.

    I got the version 9.0.47.0 at the "Archived Flash Players available for testing purposes" page:
    http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14266&sliceId=2

    Extracted the .47 version and (after uninstalling all flash) ran the windows installer. Seems to work fine in Firefox now.

    I've chaged settings to keep Flash from updating unless I okay it Change your flash settings by means of the following page:
    http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager02.html

    Shancan wrote:
    "I don't know why Adobe still has the latest FlashPlayer 9.0.115.0 up there...it's like Free Gas that causes your car to choke and not run right."

    Agreed, except it's only cause trouble for me with Firefox, which is about 1/5 of the market (about a third in Europe), so it seems like it would be thoroughly tested in Firefox.

    Anyway thanks ShanCan. I won't upgrade Flash until absolutely necessary unless they explicitly say they've fixed this issue.

    Oh, there is probably some security issue with version 9.0.47.0, so use it at your own risk.


    A
    Anonymous
    January 28, 2008
    We recently rebuilt our home computer and after reinstalling Firefox and Flash (using the latest versions from their respective download sites), I also had this problem. It used to work before the reinstall so I grabbed the backup copy of my old Firefox Plugins folder from before the rebuild and replaced the Plugins folder in my current Firefox directory. That seems to have fixed the problem. I noticed that the version of Flash in the old plugin folder is 9.0.28, the current version is 9.0.115. Maybe this will help someone else.
    M
    mike95060
    Participant
    January 20, 2008
    Hi jjpijpker,

    Thanks for posting. I’m having the same/similar problem and so are some of these folks:

    http://forums.mozillazine.org/viewtopic.php?t=617400&postdays=0&postorder=asc&postsperpage=15&start=0

    http://discussions.apple.com/thread.jspa?messageID=6384201#6384201

    http://www.fedoraforum.org/forum/showthread.php?t=173889

    http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?forumid=44&catid=184&threadid=1325732&enterthread=y


    Almost all people mention: 2 seconds, no sound, works for some time after Flashplayer uninstalled and re-installed, seems to have started less than two month ago, most browsers/operating systems but not usually IE.

    No solution so far for me. Some of my data:

    Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
    DX Setup Parameters: Not found
    DxDiag Version: 5.03.2600.2180 32bit Unicode

    Card name: RADEON X300 SE 128MB HyperMemory
    Driver Date: 3/29/2005
    Driver Name: ati2dvag.dll
    Driver Version: 6.14.0010.6525 (English)

    Maybe an Adobe Senior Member has some suggestions which we could try. This might suggest an answer: http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?forumid=44&catid=184&threadid=1328078&enterthread=y#4819910
    J
    jjpijpkerAuthor
    Participant
    January 23, 2008
    I found a solution for this problem. The first time it appeared, was after installing Realplayer. I thought it was not possible that such a videoplayer could be the cause, but apparently it did. Some other people had this problem too and it was solved by deinstalling Realplayer. Of course it would be nice to find a way to keep them both, but for now, this is a solution. I hope it works for you too Mike!
    M
    mike95060
    Participant
    January 25, 2008
    Thanks, jjpijpker.

    I use RealPlayer all the time so I am hoping someone can figure how to make Flashplayer work, because I will have to give up using Flashplayer on Firefox and keep RealPlayer (even if RealPlayer IS causing Flashplayer to misbehave on my computer). I'm glad that at this point I can use Flashplayer on IE.
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