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A
Anonymous
June 13, 2013
Question

No video playing after update to Flash player 11

  • June 13, 2013
  • 1 reply
  • 4602 views

Hi, I am in a bind. This is what I am currently working with:

HP laptop

Win 7 64 bit

Internet Exp. 10

Flash player 11

Long story short, I have no video playing at all, but on some websites I can hear the sound of the video. lt is affecting mutliple websites that I need for work and others that are for fun like Pogo games.

I am not getting an error message or anything of the such. I went to Adobe's find version, and the video will not play but my computer says it is installed. I know this is something wrong, I just am unaware of how to correct it.

I will say I have tried multiple other solutions on this forum website with no prevail. I have tried the clean uninstall, then reinstall, I have tried downgrading to 10.3, and for some reason it just didn't work. I am open to any idea of how to correct this. I really need to get some work done! Any help would be appreciated!

Lindsey

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    1 reply

    A
    Anonymous
    June 13, 2013

    I also just tried the HTML5 video's from another discussion post and the HTML5 video: Video did not play, but audio could be heard. The Non-HTML5 video played just fine saw and heard everything correctly. I am not sure if this helps any.

    Lindsey

    pwillener
    pwillener
    Legend
    June 14, 2013

    So you are saying that Flash videos work fine, but HTML5 videos don't?

    Or is it the other way around?  If so, check

    A
    Anonymous
    June 14, 2013

    Hi Pat,

    Yes, HTML5 video do not work at all. I have tried my work sites and my fun sites, ex: Facebook games or Pogo games and neither site will load the games.

    I checked those two links you provided, and my active X is off and Shockwave Flash Object is enabled already. All of my updates are done on my computer as well, video drivers included. I am just at a loss on why say on a facebook game or game of any type that I can hear the game, but can not see the video.

    Thanks for the help so far Pat

    Lindsey

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