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Participant
January 11, 2013
Question

No YouTube Audio

  • January 11, 2013
  • 1 reply
  • 415 views

Audio works fine except on You Tube videos.

Latest version of Flash Player has been downloaded successfully, but it does not appear in my program list or anyplace.

This topic has been closed for replies.

1 reply

chris.campbell
Legend
January 11, 2013

To help troubleshoot we'll need the following system information:

When reporting issues with video or audio, it's also helpful to get your system hardware and driver details.  Instructions for finding this can be found here:

Finally, sometimes these problems are caused at a lower level and not directly related to Flash Player.  I recommend trying both of the links below to see how they perform.  If the problem exists with both, then Flash Player is most likely not the culprit as the HTML5 video link does not use Flash Player when playing.  You can verify this by right clicking the HTML5 video and looking for the words "About HTML5" at the bottom of the menu.