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Participant
April 27, 2016
Question

Not able to install flash player on my Macbook late 2008

  • April 27, 2016
  • 2 replies
  • 446 views

I tried to installed flash player following all procedure on the trobleshoot but nothing work. What could it be?

MacBook (13-inch, Aluminum, Late 2008)

OS: El Capitan OS X 10.11.14

  Model Name:                         MacBook

  Model Identifier:                   MacBook5,1

  Processor Name:                Intel Core 2 Duo

  Processor Speed:               2 GHz

  Number of Processors:       1

  Total Number of Cores:       2

  L2 Cache:                            3 MB

  Memory:                              8 GB

  Bus Speed:                         1.07 GHz

  Boot ROM Version:             MB51.007D.B03

  SMC Version (system):       1.32f8

  Serial Number (system):     W8907DUL1AQ

  Hardware UUID:                  F56D87EE-7C2D-5086-BEDE-0B13028B675B

  Sudden Motion Sensor:

    State:            Enabled

this is my machine bios.

  Mod

Model Name: MacBook

  Model Identifier: MacBo

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2 replies

_maria_
Legend
April 27, 2016

Hi,

Do you get an error?  If so, what is it?  Is it during the download step or the installation step?

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Maria

Participant
April 27, 2016

I do not get an error message. I follow all the instructions on the installer. I uninstall any previous version. I end all safari or any other browser. I downloaed the version that is on the trouble shoot page to make sure it was the correct version. every time the installer start installing and start doing his thing when it reach about 70% of the installation stop and then say that it can not been install. and it give me a trouble shoot link to search for solutions. I will download a screen shot from my Macbook once I get home this afternoon.

_maria_
Legend
April 27, 2016

Thank you for the additional information.

I'd like to get some log files from you.  Please review the Where do I find the Flash Player installation log on the Macintosh?  FAQ.  After reviewing the FAQ, configure your system to gather the requested log files for the same installation attempt.  When installation stops, follow the instructions to copy the contents of the install.log file into a new file. Upload the install.log file, FlashPlayerInstallManager.log, Adobe_ADM.log and Adobe_GDE.log file to cloud.acrobat.com/send using the How do I share a file?  instructions.  Post the link to the uploaded files in your reply.

Thank you.

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Maria

Participating Frequently
April 27, 2016