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Participating Frequently
October 18, 2017
Question

Online [Flash] videos do not play on my Windows 10

  • October 18, 2017
  • 2 replies
  • 839 views

[Moderator moved from Adobe Creative Cloud to Using Flash Player .]

I just installed (a few days ago) Windows 10. New install.  I can't view any online videos now on Adobe CC help or info videos. Nuttin Honey!

So what do I need to make them start working?

Thanks

Earl

This topic has been closed for replies.

2 replies

_maria_
Legend
October 18, 2017

most browser vendors disable flash by default and the user must enable it, usually for each site they visit. See the following for assistance in troubleshooting Flash on these browsers:

EarlPurAuthor
Participating Frequently
October 19, 2017

Thank you m_vargas for your input.  I'll try the safety status.

John T Smith
Community Expert
Community Expert
October 18, 2017

What error message do you see?

Which browser and version are you using?

Which version of Flash Player do you have installed?

EarlPurAuthor
Participating Frequently
October 18, 2017

I see no errors.  I'm running Internet Explorer 11.x and a fairly new install of Windows 10. Adobe Flash Player reports : 27 NPAPI

27.0.0.170

I get the white play window loud audio and zero video.

John T Smith
Community Expert
Community Expert
October 18, 2017

Try a non-Microsoft browser

Microsoft does not allow external installs into Edge or Internet Explorer, so you get the Flash Player version that Microsoft decides you need