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Participant
April 14, 2016
Question

ookla says i have no flash

  • April 14, 2016
  • 1 reply
  • 774 views

ookla speed test says i need flash...i have flash in windows 10, i try to remove it and it says  i need to be an administrator..I am an administrator, what's going on here?

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    1 reply

    _maria_
    Legend
    April 14, 2016

    Hi,


    If you're using Internet Explorer or Edge on Windows 10, Microsoft embeds Flash Player in the browser and it cannot be uninstalled.

    To troubleshoot Flash Player issues in IE or Edge on Windows 10, please see:

    --

    Maria

    shmelvinAuthor
    Participant
    April 14, 2016

    thanks for the answer but I have done all those things and still nothing

    _maria_
    Legend
    April 14, 2016

    Are you accessing the page with a Local Account or Microsoft Account?


    Is the user ID a standard user or Administrator user?

    Does the problem occur on Internet Explorer or Edge or both?

    Have you tried viewing the page in Compatibility View: http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view#ie=ie-11