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csgraves1
Known Participant
April 6, 2011
Question

Oops, flash player is missing or not up to date error

  • April 6, 2011
  • 3 replies
  • 7559 views

I have two computer which receive the message "oops, flash player is missing or not up to date". I uninstalled and reinstalled the flash player multiple times. I have tried several different links and still it does not work. Does anyone know why I still get this error message when I visit websites? After the download of flash player, the flash player appears to be working according to the adobe.com website. If says, if you can see this, then your flash player is working, but when I go to some site such as a radio station website and try to stream their station, I get the above error message. I go to other site that need flash player to play videos and I get the same error.

Any help would be appreciated.

I am running XP Pro on one machine and Windows 7 on the other, both are 32 bit.

Scott

    This topic has been closed for replies.

    3 replies

    C
    csgraves1Author
    Known Participant
    June 13, 2011

    I still have no solutions to my flash player problems.  Anyone have any ideas?

    Thanks!

    A
    Anonymous
    June 13, 2011

    Hi, Since you have two different computers, let's take one at a time. You can choose which one, just let me know.

    I need browser versions that are Installed on the XP and the Win7.

    What anti-virus programs on each?

    Since Flash Player works thru the browsers that info is needed so I can have you check a couple of things.

    Just be sure to let me know which PC you want to troubleshoot first.

    Thanks,

    eidnolb

    C
    csgraves1Author
    Known Participant
    June 13, 2011

    I am running Windows 7 Pro and IE 8. It is a 32 bit machine. I am using Symantec Endpoint Protection.

    Thanks!

    A
    Anonymous
    April 7, 2011

    Hi, Before you think about following the advice about resetting IE, you may want to read what Microsoft has to say about that.

    You don't want to be surprised, as there is no one "Fix" for Flash Player issues.

      http://windows.microsoft.com/en-us/windows7/Reset-Internet-Explorer-se ttings

    Thanks,

    eidnolb

    I
    imaref11
    Participating Frequently
    April 7, 2011

    In IE7, IE8, or IE9, go to Tools/InternetOptions/Advanced. Near the bottom of that screen is a reset button. I pressed the reset button and restarted IE9. Although I had to reconfigure the way I like the screen set up and re-enable some addons, Flash and Shockwave (and Java) are now working and installing fine.

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