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November 18, 2015
공지사항

Operating system: Windows 8.1, Internet Explorer 11. Adobe Flashplayer is automatically updated on my computer. I keep getting the screen to update Adobe Flashplayer and then the Adobe check page says I don't need the update. My tech said there's

  • November 18, 2015
  • 1 답변
  • 199 조회

Operating system: Windows 8.1, Internet Explorer 11.  Adobe Flashplayer is automatically updated on my computer.  I keep getting the screen to  update Adobe Flashplayer and then the Adobe check page says I don't need the update. My tech said there's a code conflict with Adobe Flash Player and the code in the newer sites.  I'm wondering if there isn't an add-on I could download to make Adobe Flash Player more compatible with the current sites.

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    1 답변

    _maria_
    Legend
    November 18, 2015

    Hi maryh49564834,

    As of Windows 8, Microsoft embeds Flash Player in IE and all updates are released by Microsoft via Windows Update.  To find out if you have the latest version (19.0.0.245), go to http://helpx.adobe.com/flash-player.html and click on the 'Check Now' button.  The widget will display your system information, including the version of Flash Player installed.  If you don't have 19.0.0.245 installed you'll want to run Windows Update to check for, and install, the update.

    Please provide the following information:

    • A screenshot of the screen you're seeing to update Flash Player (see How to post a screenshot in the forum)?
    • URL to the site that you are observing the behaviour.
    • Do you use any other browsers and have Flash Player installed with those browsers?

    Thank you.

    --

    Maria