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Participant
July 4, 2016
Answered

Password Denied

  • July 4, 2016
  • 1 reply
  • 601 views

I have been following the instructions to change my password for the past 24 hours yet when I sign-in my new password is not accepted.

jan

    This topic has been closed for replies.
    Correct answer _maria_

    I was trying to change my password but it did not work when I tried it a few times. When I wrote on the forum about the problem I was asked what my password was, which seemed odd. I'm not giving the public my password. This hasn't happened before. I've always been able to update Flash Player without a problem.

    jan


    No one is asking for your password, we're just trying to find out which password you're referring to.  You're latest post provides a hint.  If you're trying to install Flash Player and are being prompted for a password, this is the operating system, not Flash Player, prompting for the password and it's not your Adobe ID password, but the password you use to log into your system (if you have one).  Please see the FAQ What userid & password do I need to install Flash Player?  for assistance.

    1 reply

    Participating Frequently
    July 5, 2016

    Is this related to Flash player. Please share the details about which password your are not able to change?

    janicedupAuthor
    Participant
    July 5, 2016

    You need my password?

    _maria_
    Legend
    July 11, 2016

    what password are you referring to?