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hexlady
Participating Frequently
April 11, 2015
Answered

Password needed

  • April 11, 2015
  • 1 reply
  • 339 views

I cannot install Flash Player as it will not accept my password.  I have tried all of them, plus leaving the password space blank, and nothing works.  I tried Abode's help but the person I chatted with had no idea so I suggested he e-mail me when he had found a solution.@

This topic has been closed for replies.
Correct answer Varun_Bhal

Hi,

Which OS you are using ?

If you are using MAC, the password prompt is form the OS not from flash player.

Please see What userid & password do I need to install Flash Player?

-Varun

1 reply

Varun_Bhal
Adobe Employee
Varun_BhalCorrect answer
Adobe Employee
April 12, 2015

Hi,

Which OS you are using ?

If you are using MAC, the password prompt is form the OS not from flash player.

Please see What userid & password do I need to install Flash Player?

-Varun

H
hexladyAuthor
Participating Frequently
April 12, 2015

I use OS X.

I had the same trouble with the last update and had to wait the 45 days for it to be installed automatically.  Nobody at Adobe seems able to solve the problem and nobody seems to care.  If I could use something else I would.

I have tried all my passwords including my OS one which works perfectly on my iPad.

_maria_
_maria_
Legend
April 12, 2015

Hi hexlady,


This is the OS (Apple/OS X) prompting for the password, not Adobe/Flash Player.  Normally this is the password you use to log onto your system, which may or may not be the same password you use to log onto your iPad.  Please review the FAQ Varun links to.  It contains several links to Apple tech notes for assistance in troubleshooting password issues.

--

Maria

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