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May 4, 2016
Answered

Password not accepted

  • May 4, 2016
  • 1 reply
  • 389 views

I have an OS X Yosemite with a Safari web browser.  I am trying to update a flash player.  I have changed the password on all Adobe sites.  But when I try to log in to download the flash player, it does not allow me to do so.  It does not take the password.  This happened before about a month ago.  Please help as I need access to pic monkey for my business!

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    Correct answer _maria_

    Hi,


    This is the operating system prompting for the password, not Flash Player.  If you're an administrator user, use the username and password you use to log into your system.  See What userid & password do I need to install Flash Player?  for more assistance.

    --

    Maria

    1 reply

    _maria_
    _maria_Correct answer
    Legend
    May 4, 2016

    Hi,


    This is the operating system prompting for the password, not Flash Player.  If you're an administrator user, use the username and password you use to log into your system.  See What userid & password do I need to install Flash Player?  for more assistance.

    --

    Maria