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bricel11606514
Participant
January 15, 2016
Question

Password problems

When trying to install flash player it asks to enter password it just shakes at me iv tried to reset my password but i don't receive an email, so i created a new account and password and still get this shaking when trying to install

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2 replies

_maria_
Legend
January 15, 2016

Hi,

In addition to what the OP stated, please see What userid & password do I need to install Flash Player? for assistance.

--

Maria

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Carm01
Legend
January 15, 2016

It is YOUR computer asking for the administrator password to install a program. You would need to enter that in order to proceed with the installation. Your Adobe account has zero to do with this!

Best Regards

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